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Operations Supervisor
Short Profile
The operations supervisor will lead all day-to-day operations related to inventory management and warehouse processes and systems; drive continuous improvement through coaching and training; and achieve goals for safety, accuracy, and efficiency.
Job Number:
Job Category:
Warehouse
Job Type:
Permanent
Area:
Syracuse
Published:
7/2/2020
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General

Job Title:        Operations Supervisor – Inventory/Warehouse

Division:         New Readers Press

 

New Readers Press, the publishing division of ProLiteracy Worldwide, is a nonprofit organization dedicated to providing quality educational materials to adult literacy programs and individuals across the globe. We are seeking an operations supervisor to lead inventory management and warehouse operations as we transform into a full-solution provider of both print and digital curriculum materials to serve today’s adult learners. If you have an open mind for new ideas and can inspire others, you might be a great fit for our growing organization!

 

General Summary:

The operations supervisor will lead all day-to-day operations related to inventory management and warehouse processes and systems; drive continuous improvement through coaching and training; and achieve goals for safety, accuracy, and efficiency. 

 

Key Responsibilities:

  • Participate in a collaborative effort to implement a new ERP system and support team with testing and training 
  • Manage operational processes related to inventory and fulfillment, including the ability to evaluate future needs based on product development plans, market trends, and cycle planning
  • Implement best practices for inventory control; ensure integrity and accuracy of inventory
  • Prepare and distribute various reports needed on weekly, monthly, or quarterly basis
  • Supervise 3-4 direct reports; drive excellence and motivation through positive and consistent feedback and coaching
  • Become knowledgeable and fully engaged in warehouse operations on floor to successfully support team and manage resources 
  • Enforce all company and regulatory safety policies, rules, and laws 
  • Collaborate across teams to troubleshoot and resolve fulfillment issues and ensure customer satisfaction
  • Manage vendor relationships
  • Manage department budget and expenditures

 

Qualifications:

  • High school diploma required; bachelor’s degree preferred
  • Minimum 5+ years’ experience in operations, supply chain, logistics, inventory control, or related field
  • Supervisory experience desired or proven ability to lead and motivate team members
  • Experience with ERP or related systems essential
  • Strong communication, leadership, and analytical skills
  • Ability to investigate problems, propose solutions, multi-task, and manage time efficiently
  • Ability to lift/carry items less than 40lbs

 Location:  Syracuse, New York

About ProLiteracy and New Readers Press:

ProLiteracy Worldwide changes lives through the power of adult literacy, providing advocacy, professional development, programming, and educational materials to adult literacy programs in the U.S. and 20 developing countries. New Readers Press, the publishing division of ProLiteracy, is an industry leader in developing and distributing educational materials for adult basic skills and high school equivalency preparation. ProLiteracy is an Equal Opportunity Employer.

Please send your resume to HR@proliteracy.org. 




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