Yes, this is a regular paid subscription. Each license includes:
• 1 meeting license that can accommodate up to 500 participants
• 1 webinar license that can accommodate up to 500 participants
• Meeting and webinar recording
• Meeting and webinar features including screen share, whiteboard, breakout rooms, polling, etc.
When you sign up for a license, your license begins on the month you sign up and ends on August 31, 2021. You can then choose to renew your license or not. You can cancel your license any time and get a refund.
Yes. The cost for your license is based on $8/month per license per month. Licenses run from September 1, 2020 – August 31, 2021. If you sign up in September, you would pay $96 when you sign up. If you sign up after September, the price is prorated based on the number of remaining months. For example, if you sign up in November, you would pay $80 when you sign up—$8 per license for 10 months (Nov-Aug).
Yes, you may cancel some or all of your licenses at any time. If you cancel, the licenses you cancel will be active through the end of the month you cancel. You will be refunded for the remaining months on the licenses you canceled. Read our refund policy below.
Yes. If you need to reassign a license, simply email firstname.lastname@example.org and let us know the email address of the license you are reassigning, and the new email address to assign it to.
No, this is not a one-time offer. This is a new benefit we are planning to continue to offer to ProLiteracy members. We will be evaluating its usefulness to members and may make adjustments to the program in the future.
Yes. Programs structure their use in different ways. One program may purchase a license for each staff member. Another program may purchase a license for each daily classroom or tutoring slot. For example, if you operate three morning classes on Monday, three different morning classes on Tuesday, and three more morning classes on Wednesday; you might purchase three licenses for the morning classes. Your Monday, Tuesday, and Wednesday tutors may use the same Zoom license.
If you have a problem or question, you should first reach out to ProLiteracy at email@example.com. If we can’t solve the problem, we will contact Zoom for a solution.
Yes. Fortunately, Zoom is easy to use. Zoom has agreed to provide training for our members who need it. We also had a Zoom representative conduct a webinar on how to use Zoom, which we recorded. Zoom also has great videos and “how to use” instructions in the support section of their website.
As we roll out this new benefit, we are only accepting payments by credit card. We may implement other forms of payment in the future.
Yes, ProLiteracy will have access to your data. However, ProLiteracy will not use individual data (participant names or contact information, for example) in any way. We will collect more general data, such as the total number of sessions scheduled each week, the number of participants attending, and the number of hours in session.