Our People
A passionate team working together to create change through literacy.
Our staff, leadership, and board are a unified force with one goal—to advance literacy.
Our team of experts is here to partner with you. We stay on top of the most current instructional trends and advocacy efforts so we can offer the best trainings, research, and resources in adult literacy education to organizations of any size.
Board of Directors
Leadership
Staff

Alesha Anderson
Senior International Programs Officer

Shelbi Ashcroft
Principal Partnerships Officer

Krista Bombard
Accounts Receivable and Accounts Payable

Rachel Budde
Senior Manager, Distance Learning

Ricqui Brooks
Grants Manager

Scott Blumenthal
Editorial Director

Danielle Callahan
Project Manager

Maryellen Casey
Technology Specialist

Dionna Cassoni
Senior Customer Service Representative

Patty Celidon
Professional Development and Online Course Designer

Luis Colon
Inventory Manager

Alex Druckmiller
Associate Editor

Melissa Griffin
Executive Assistant

Courtney Hacker
Digital Account Manager

Dan Helms
National Sales Director

Ashley Henderson
Staff Accountant

Paul Hirt
Customer Service Manager

Shelby Lamb
Marketing CRM Manager

Marianna Hope Maliani
Distance Learning Coordinator

Akrati Malviya
Marketing Project Manager

Mary Ann Marazzi
Publications Editor

Christelle Marpaud
International Programs Officer

Jennifer Martin
Editorial Director, ESL

Laura McLoughlin
Content Marketing Manager

Cathi Miller
Graphic Designer

Robin Morgan
Professional Development and Online Course Designer

Katherine Murphy
Distance Learning Coordinator

Belen Mercado
Online Learning Specialist

Tasha Nicolaides
Customer Service Representative

Maribel Ojeda
Director of Professional Development

Lauren Osowski
Senior Advocacy, Research, and Project Manager

Victoria Pappalardo
Administrative Assistant

Darlene Pettersen
Marketing and Sales Associate

Michelle L. Smith
Senior Membership and Program Services Manager

Jaren Sorkow
Principal Partnerships Director

Greg Stultz
Special Sales and Training Coordinator

Jennifer Thompson
Senior Editor

Karen Welch
Assistant Director of Sales

Alexis West
Senior Customer Service Representative