Our People
A passionate team working together to create change through literacy.
Our staff, leadership, and board are a unified force with one goal—to advance literacy.
Our team of experts is here to partner with you. We stay on top of the most current instructional trends and advocacy efforts so we can offer the best trainings, research, and resources in adult literacy education to organizations of any size.
Board of Directors
Leadership
Staff
Alesha Anderson
Senior International Programs Officer
Shelbi Ashcroft
Principal Partnerships Officer
Krista Bombard
Accounts Receivable and Accounts Payable
Rachel Budde
Senior Manager, Distance Learning
Ricqui Brooks
Grants Manager
Danielle Callahan
Project Manager
Maryellen Casey
Technology Specialist
Dionna Cassoni
Senior Customer Service Representative
Patty Celidon
Professional Development and Online Course Designer
Luis Colon
Inventory Manager
Alex Druckmiller
Associate Editor
Melissa Griffin
Executive Assistant
Courtney Hacker
Digital Account Manager
Dan Helms
National Sales Director
Ashley Henderson
Staff Accountant
Paul Hirt
Customer Service Manager
Shelby Lamb
Marketing CRM Manager
Marianna Hope Maliani
Distance Learning Coordinator
Akrati Malviya
Marketing Project Manager
Mary Ann Marazzi
Publications Editor
Christelle Marpaud
International Programs Officer
Jennifer Martin
Editorial Director, ESL
Laura McLoughlin
Content Marketing Manager
Cathi Miller
Graphic Designer
Robin Morgan
Professional Development and Online Course Designer
Katherine Murphy
Distance Learning Coordinator
Belen Mercado
Online Learning Specialist
Tasha Nicolaides
Customer Service Representative
Maribel Ojeda
Director of Professional Development
Lauren Osowski
Senior Advocacy, Research, and Project Manager
Victoria Pappalardo
Administrative Assistant
Darlene Pettersen
Marketing and Sales Associate
Michelle L. Smith
Senior Membership and Program Services Manager
Jaren Sorkow
Principal Partnerships Director
Greg Stultz
Special Sales and Training Coordinator
Jennifer Thompson
Senior Editor
Karen Welch
Assistant Director of Sales
Alexis West
Senior Customer Service Representative